Tickets purchased online with a fixed date cannot be returned or exchanged.
Please note: the right of withdrawal does not apply to tickets purchased online, in accordance with the exceptions under distance selling legislation.
Refunds are only possible if the event is rescheduled or cancelled.
For questions or further information, please contact the event organizer.

Returns and Refunds

Tickets purchased online with a fixed date cannot be returned or exchanged.
Please note: the right of withdrawal does not apply to tickets purchased online, in accordance with the exceptions under distance selling legislation.
Refunds are only possible if the event is rescheduled or cancelled.
For questions or further information, please contact the event organizer.

House Rules

General Admission Policy

Admission Tickets
Access to the event is only possible with a valid ticket.
Tickets are personal and non-transferable, unless otherwise stated by the organizer.

Identification
Visitors may be asked to present a valid form of identification at the entrance.
The name on the ticket must match the name on the identification, unless otherwise permitted by the organizer.

Minimum Age
The event may enforce a minimum age requirement. Please check the specific conditions of the event.
Visitors under the specified age will not be granted access, even if accompanied by an adult.

Security and Checks
A security check may take place upon entry, including bag inspections.
Bringing prohibited items such as weapons, drugs, or other dangerous objects is not allowed.
The organizer reserves the right to refuse entry without a refund if visitors do not comply with the rules.

Late Arrival
Entry may be denied after a certain time, depending on the event. Please make sure to arrive on time.

Cancellations and Changes
The organizer reserves the right to make changes to the program, venue, or schedule without compensation, unless otherwise required by law.

Other
The house rules of the venue and any specific event guidelines also apply.
By entering the event, visitors agree to the terms and conditions of this policy.
For further questions or more information, please contact the event organizer.